![]() ![]() If you do not have KB3125574 or KB3033929 then you will need to download the KB3125574 update from Microsoft's website and install it. Look through the Microsoft Windows updates for either update KB3125574 or update KB3033929 In the left column, click on the option that says View Installed Updates.Ĥ. Go to Programs and Features to the Uninstall section (Note: you will not be uninstalling anything).ģ. Run the diagnostic tool called LicenseSupportDiagnostic.exe that is included with the License Support installer. Please use the following steps to check for the specific Windows 7 update that is required:ġ.Ĝlick on the Start button and go to Control Panel.Ģ. Please use Windows Update to install all Important Updates, then run this installer again. Your Windows system needs updates to run this software. If the correct update is not installed, the following error message is seen: If the USB key is disconnected, the plug-in will display a “missing license” message over the UI and its signal will be muted.Beginning with Version 3.1.3 of License Support, which includes the iLok License Manager application and the drivers and services required to authorize iLok-protected software, Windows 7 must have specific updates already installed prior to running the License Support installer. Note: If the product license is stored on an iLok USB key, the USB key must be connected to your computer in order for you to use your Exponential Audio software. When customers run your iLok-enabled software, it looks for the software license on the attached iLok USB and authenticates their access - on any computer. Software developers use iLok to provide secure protection for their software. You should now be able to use your Exponential Audio plug-in within your DAW. The iLok USB is a special USB device that holds licenses for iLok-enabled software. If you are activating to an iLok USB key, the key must be connected to your computer at this time. iLok License Manager allows you to deactivate and reactivate the license, should you wish to choose a different activation location. ![]() A valid iLok license must be detected every time you launch Pro Tools. (optional) Connect an iLok USB dongle and, when prompted, click Yes to register it to your account. Launch the iLok License Manager app and sign in to your iLok account. Note: The activation location selection is not permanent. Download and install the iLok License Manager. After clicking Next, select your activation destination (connected iLok USB key, or computer) and click Activate.Enter your Exponential Audio redemption code and click Next.Launch iLok License Manager and log into your iLok account, then click the Redeem button in the top right corner of the application.If you don’t have the installer on your computer, download and unzip the License Support installer from the iLok License Manager page. ![]()
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